Tom Giftos, President, National Coney Island

“As our company approached our 50th year, we really needed some keen insight into our own brand and what we needed to do to stay relevant. Warren did not simply give us a cursory review with canned solutions – he truly did a deep-dive into our history and culture, and then proceeded to evaluate our whole operation – from menu to brand positioning to marketing strategy and beyond. It is exactly what we needed to chart our course for the future and make sure we were not only focused on key metrics, but realized how to “get out of our own way” and really push ahead full-steam towards solidifying our place in the market and making our growth strategic.”

Tom Giftos, President, National Coney Island