Posts tagged dental marketing

Don’t Let A Point Of Similarity Become Your Point Of Difference

Successfully identifying and securing a powerful brand positioning is of critical importance to every brand. It is helpful to anyone who wants to influence other people. Whether you are promoting a product, a service, a cause, a candidate, an organization, an institution or even yourself and your own career. Positioning will aid in getting your desired message across to the people you want to reach and make an impression that lasts.

One of the critical steps in developing a powerful brand positioning is to identify your brands point of difference – – the specific consumer benefit which you want consumers to associate most readily with your product or service. What does your brand do that no one else’s brand does as well and that your target cares about?

When defining your brands point of difference, don’t let a point of similarity become your point of difference. So often I see this. 

When speaking recently to industry audiences on branding and brand positioning (National Restaurant Association Show, International Franchise Association National Convention and Entrepreneurs’ Organization Global Leadership Conference) or to the executive teams of clients, I ask three short questions: How many of your grew up wanting to be average? Or just like everyone else? Or of good quality? Rarely do I see any hands or much of a positive response. However, many brand leaders are perfectly OK about making their brands just like this – – average, just like everyone else and good.

Many of the items that are an integral part of your product/service but are not preemptive, ownable and defendable become points of entry into your competitive set and are nothing more than points of similarity. Yes, they are all important to your product or service and in many cases you must deliver on these flawlessly just to be in business. But this is not what sets you apart, not a reason a customer should or will choose to use your brand over competitor brands, and most definitely this is not a reason for them to ever become a brand advocate.

For more information on how to quickly and affordably position and brand your business to succeed in today’s competitive marketplace, visit www.ellishmarketing.com, or reach Warren directly at 303-762-0360 or .

Marketing Your Local Business: Make Sure Potential Customers Can Find You On-line

It is so common today to see local businesses of all types focusing on social media and generating “likes” for their business on their Facebook page, followers for their business on LinkedIn or Twitter and forgetting all about optimizing their primary on-line vehicle, their website. And when they do think about their website, they are worrying about what the website looks like and not on how it performs.

If you have a local business and are trying to generate new customers, patients or guests, it will be difficult to do so if they don’t know you exist, know little or nothing about you, have no idea where you are located or how they might do business with you.

Building a properly developed website is of critical importance to establishing an on-line presence and should be your primary area of focus.

Here are 12 tips on developing a website that performs — where you will be on the first page of relevant searches and in many cases at the top of the pages.

1. Set objectives for what you want your website to accomplish

While it is important how your website looks, it is even more important how it works. I hope the objective is not to “look cool” (or something like that), but rather to allow people looking for your type of goods or services to easily find you and learn something about your business and how you can help them.

2. Develop a strategy for your message

Your communication strategy should link directly to your brand positioning. Your target audience should be able to relate easily to your website and understand what business you are in and what your point of difference from your competition is. You must also identify what specific web pages are appropriate and needed to implement your strategy.

3. Start with a powerful domain name for your type of business and geographic location (and it is not usually the name of your business)

Select a domain name that combines the business you are in, your geographical area and an adjective that people would use when conducting their search. For example, if you were a dentist in New York or an Italian restaurant in Alpharetta, effective domain names might be NewYorksBestDentist.com and PopularAlpharettaItalianRestaurants.com.

4. Use a design platform that is not proprietary to the company that builds your website

You want the freedom to be able to move your site hosting and development wherever and whenever you desire, and you should be able to make simple updates and enhancements to your site by yourself. WordPress is a great free platform to consider.

5. Build the website around Search Engine Optimization (SEO)

Define search terms (combinations of words) that you think someone looking for your business would type into his or her search browser. Then develop unique META (title, description and keywords) for each page of the site. Make sure to follow a strict character count for each; too many will negatively affect your search results.

6. Integrate Social Media into your website

Design Facebook, LinkedIn, Google+, YouTube, and a blog into your site when applicable and when it fits comfortably. Remember that if you integrate with a social source, you need to have a presence on a regular basis to be relevant. And make sure your employees are aware of and engaged with your social efforts.

7. Build your website to be mobile and tablet friendly (across platforms)

Make sure people can use your site no matter where and how they link to the Internet.

8. Generate online reviews and link them to your website

Ask current customers, patients and guests to write reviews for your business. Postings to Google Places and other local review sites will boost your search ranking. Offer easy links to these different review sites within your own website and boost your ranking even further.

9. Establish yourself with Google Places

Make sure you sign your business up with Google Places (which will become linked to your site).

10. Optimize before going live and posting your website

Don’t trust a company developing your site that tells you once the site “looks good” to go live and post your site and then they will work on content, META, SEO optimization etc. Optimize everything before going live.

11. Keep your website current

Once you launch your site, your work is not over. Good sites that rank high constantly enhance their content and coding.

12. Track and learn from your website

Be sure to use some form of analytics tracking built into each page of your site. Google Analytics is a great free option. If you have a business that generates call inquiries or requires reservations or appointments, utilize a unique phone tracking number on your website that will allow you to track responses accurately. You can even have the calls, forwarded from this unique tracking number, recorded for training purposes.

For more information on how to quickly and affordably market your local business to succeed in today’s competitive marketplace, visit www.ellishmarketing.com, or reach Warren directly at 303-762-0360 or .

Warren Ellish to Address 2012 National Restaurant Show

Attendees at the 2012 National Restaurant Show in Chicago will have the opportunity to hear Warren Ellish, President and CEO of Ellish Marketing Group and Senior Lecturer at Cornell University’s Samuel Curtis Johnson Graduate School of Management present “The Three Critical Steps to Positioning Your Brand Into a World Class Brand” on Monday afternoon May 7th at 2PM in room S403A of McCormick Center. Warren will be following David Novack, Chairman and CEO of Yum! Brands, talking on “Taking People with You”.

Mr. Ellish is a well-respected lecturer, speaker and expert on the topic of brand positioning and restaurant marketing, has held executive positions with Boston Market, Darden Restaurants, Burger King and PepsiCo, and has been responsible for the positioning for hundreds of well-known international, domestic, regional and local restaurant and franchise brands. He will share his winning approach in this engaging session, illustrate what positioning is, why it is important and how to determine the optimum brand positioning for your restaurant brand using real-life cases.  You will leave with tools to immediately bring additional focus to your organization’s initiatives and allow you to strategically communicate your brand’s message, making an impression that lasts.

For a complete schedule of featured NRA show speakers, visit http://show.restaurant.org/nra12/public/Calendar.aspx?SuperTrackId=&TrackId=&AssociationId=&DateId=&FormatId=&DurationId=&SpeakerId=&SessionTypeId=&SubExpoId=&Keyword=&&SearchEvent=&View=Calendar 

To register for the NRA show visit http://www.restaurant.org/show/register.cfm

Franchise Direct Interview With Cornell’s Warren Ellish

If you’re interested in brand positioning or branding, you may have come across the work of Warren Ellish, a renowned practitioner and speaker on brand positioning and branding, a faculty member at Cornell University’s Johnson Graduate School of Management and the President and CEO of Ellish Marketing Group. Mr. Ellish will be presenting his thoughts on brand positioning at the IFA Convention February 13, 2012 (a week from today) at 10:15AM, and we thought it might be a good opportunity to ask him a few questions about brand positioning and branding as well as his thoughts on the session he’ll be presenting at #IFA2012.  Full interview at: http://www.franchisedirect.com/blog/franchise-direct-interview-with-cornells-warren-ellish/

Marketing: Brand Positioning – Is your brand strategically positioned with its message clearly communicated?

Is your brand strategically positioned with its message clearly communicated?
Are you sure?

The effective development of brand positioning for any brand will aid in getting your desired message across and make an impression that lasts. Positioning is the way in which you want the consumer to think about your business (products and services) relative to competing brands. It is the most basic of all strategic statements, provides the blueprint for the marketing and development of the brand, and focuses the efforts of all those involved in brand activities.

Without a concise brand positioning statement with a competitive “point of difference” and complete management alignment behind this positioning, it will be difficult to communicate a clear and meaningful message about your brand. A brand must make a strong impression that lasts and translates into profitable sales and long-term growth.

You don’t have to embark on a lengthy and expensive consumer research study to find out. Just try this quick and easy exercise. You may be surprised by what you learn.

Ask each of your direct reports, each member of your marketing organization, and key external strategic and creative resources (including key consultants and all ad agency team members) to answer the following three questions:

  1. What business is your brand in? Your “frame of reference”.
  2. What is the “target market” for your brand?
  3. What are the “points of difference” for your brand? Note: List no more than three.

Analyze your results (or have the submissions sent to me and I will analyze them for you). If you observe either or both of the following, your brand positioning can most definitely be strengthened:

  • Significant inconsistency in the answers to most if not all of the above three questions.
  • “Points of difference” that are really “points of similarity” to your competition or simply “points of entry” in your business – and not pre-emptive, ownable and defendable attributes that are important to your target market.

I understand that you and your team know your business better than any outside consultant, marketing or advertising company does. Where I can assist you is by starting with my proprietary one-day positioning methodology, working directly with you and members of your team, to clearly state and communicate the core elements of a successful positioning for your brand. The end result will be the development of a concise positioning statement, agreed upon by your core management team that reflects the following three elements:

  • Target market (the customers you are marketing your products/services to)
  • Frame of Reference/Competitive set (what business you are in)
  • Point(s) of difference (the specific consumer benefit that is preemptive, ownable and defendable that you want consumers to associate most readily with your products/services).

The positioning statement will be summarized into the following format:

To _______________ (Market Target), Brand X is the brand of  _________________ (Frame of Reference) that is/that offers ________________ (Point of Difference).

Your brand will be in good company. I’ve used this approach to successfully position hundreds of well-known brands for a diverse group of companies, from Fortune 500’s to start-ups and turnarounds. Our positioning work includes international, national, regional and local brands across many industries.

You can also hear me speak more about “The Three Critical Steps to Positioning Your Franchise or Restaurant Into a World-Class Brand” at the upcoming International Franchise Association (IFA) Convention in Orlando, FL on February 13th and at the National Restaurant Association (NRA) Show in Chicago, IL on May 7th.

For more information on how to quickly and affordably properly position your brand to compete successfully in today’s competitive marketplace visit www.ellishmarketing.com, or reach me directly at 303-762-0360 or warren.ellish@ellishmarketing.com.

Meyer & Lydiatt Family Dentistry Chooses Ellish Marketing Group as Agency of Record

Ellish Marketing Group (EMG), a leading authority on brand positioning and marketing to a wide range of businesses including restaurants, dental practices, retailers and consumer product companies, announced that Meyer & Lydiatt Family Dentistry, Colorado Springs’ premier dental practice, has chosen Ellish Marketing Group as marketing and advertising agency of record. EMG will manage branding, marketing and advertising for the practice.

Meyer & Lydiatt Family Dentistry has been serving the dental needs of families in Colorado Springs since 1980. Doctors Roger Meyer and John Lydiatt bring fifty years of personalized professional experience in putting smiles on patients” faces. The practice is located at 6665 Delmonico Drive (Suite C) at the southeast corner of E. Rockrimmon Boulevard and Delmonico Road – just one mile west of I-25 and Woodmen Road.

“We are excited to have Ellish Marketing Group put their proven marketing approach to generating high-quality new patients for our practice while also building our brand as the premier Colorado Springs dental practice,” says Dr. Roger Meyer. Partner Dr. John Lydiatt added, “After having spent time with Warren Ellish and seeing first hand the depth of experience and the track record of successes he has had, we are pleased to have Ellish Marketing Group spearhead our efforts to grow our dental practice professionally and profitably.”

“Meyer & Lydiatt Family Dentistry is a great dental brand and an established member of the Colorado Springs community,” said President and CEO of Ellish Marketing Group, Warren Ellish. “We look forward to developing a strategic marketing communication plan and to generating new high-quality patients in just a matter of weeks – and then every month for many years to come.”

Read the press release here.

Ellish Marketing Group Announces Launch of New Website; Brings a New Approach to Being Social and Showcasing Client Successes

Ellish Marketing Group (EMG), a leading authority on brand positioning and marketing to a wide range of businesses including restaurants, dental practices, retailers and consumer product companies, today announced the launch of its new website at www.ellishmarketing.com. The new website will be available on all traditional and mobile platforms.

The new EMG website contains over a dozen success stories featuring examples of positioning brands to effectively compete in today’s competitive marketplace, identifying breakthrough consumer insights, launching new concepts and products, and revitalizing turnaround businesses.

Marketing speaker Warren Ellish, a well-respected practitioner and lecturer on the topic of brand positioning (Cornell University Johnson Graduate School of Management faculty), who is personally responsible for developing the brand positioning for hundreds of well-known international, domestic, regional and local brands is also featured in the website. His upcoming speaking engagements at the International Franchise Association Convention, the National Restaurant Association Show and at top business schools are highlighted.

“The new Ellish Marketing Group website clearly communicates our marketing and consulting core practice areas and discusses the successes we have had with our clients using our Six-Point Approach of positioning, focusing, planning, developing, executing and evaluating,” said Warren Ellish Founder, President and CEO of Ellish Marketing Group. “Our internally developed website brings a new approach to websites being social.”

Special thanks go out to EMG team members Jim, Jeff, Jason (our three J’s) and Lauren for making the new site a reality.

Read the press release here.

Check it out – New website launched

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Today marks the launch of our new website at www.ellishmarketing.com. Please check out the new website and let us know what you think.

As a leading authority on brand positioning and marketing to a wide range of businesses including restaurants, dental practices, retailers and consumer product companies, we will be blogging on subjects relevant to these core practice areas.

The new EMG website contains over a dozen success stories featuring examples of positioning brands to effectively compete in today’s competitive marketplace, identifying breakthrough consumer insights,  launching new concepts and products, and revitalizing turnaround businesses.

Marketing speaker Warren Ellish, a well-respected practitioner and lecturer on the topic of brand positioning (Cornell University Johnson Graduate School of Management faculty), who is personally responsible for developing the brand positioning for hundreds of well-known international, domestic, regional and local brands is also featured in the website. His upcoming speaking engagements at the International Franchise Association Convention, the National Restaurant Association Show and at top business schools are highlighted.

“The new Ellish Marketing Group website clearly communicates our marketing and consulting core practice areas and discusses the successes we have had with our clients using our Six-Point Approach of positioning, focusing, planning, developing, executing and evaluating,” said Warren Ellish Founder, President and CEO of Ellish Marketing Group. “Our internally developed website brings a new approach to websites being social.”

Special thanks go out to the EMG team of Jim, Jeff, Jason (our three J’s) and Lauren for making the new site a reality.

Ellish Marketing Group and Meadows Dental Group celebrate 10th year working together

Thank you Doctors Joe O’Leary and Scott Peppler and the rest of the Meadows Dental Group team for being so great to work with and for allowing Ellish Marketing Group to partner with you to launch and then profitably grow your practice for the last ten years.

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